You agree that all risks arising from online transactions will be borne by You.

Nupeye and third party partners make no warranty, express or implied regarding the quality of Services including but not limited to: i) the Services will meet your requirements; II) the Services will be uninterrupted, timely or error free; or III) any products, information or material obtained by You in connection with the services will meet Your requirements.

Except as expressly provided herein and to the full extent permitted by law, the Services are provided "as is", "as available" and "with all faults". All such warranties, representations, conditions, undertakings and terms, whether express or implied, are hereby excluded. It is Your responsibility to evaluate the accuracy, completeness and usefulness of the Services and other information provided by Nupeye or generally available. We do not authorise anyone to make any warranty on our behalf and You should not rely on any such statement.

In no event will Nupeye be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Gdes Five Hundred (500 HTG) whichever is less.

In no event will Nupeye be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Gdes Five Hundred (500 HTG) whichever is less.

If you have a dispute with other parties, you release Nupeye (and our affiliates and officers, directors, agents, and employees thereof) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Anti-Money Laundering Policy

Nupeye strongly condemns and prohibits money laundering and any activity that facilitates money laundering or financing of terrorist or criminal activities. At Nupeye the directors, officers, employees and any other individuals or organisations associated with Nupeye are supposed to adhere to the applicable law.

No Refunds

All payments on Nupeye for mobile/cable/internet recharge, Bill Pay, P2P transfers are final. Such transactions cannot be refunded/ returned or cancelled once initiated.
Nupeye may suspend and/or terminate your Nupeye wallet anytime with or without prior notice due to any change in rules, regulations and laws by the relevant government authorities/regulators. In addition, your Bank may suspend/ terminate BANK services at anytime with or without prior notice. Nupeye will not be responsible for such service outages.

Suspension or Breakdown of Systems

If You are unable to use the Services as a result of improper operation of the systems due to any of the following reasons, You agree you will not hold Nupeye and our affiliates liable for:

  1. System suspension which has been announced by Nupeye in advance through any mode of communication;
  2. Failure in data transmission due to breakdown in the telecommunications equipment and systems;
  3. Failure in system operations due to breakdown resulting from typhoon, earthquake, tsunami, flood, electricity blackout, war, terrorist attack, and other force majeure events which are beyond our reasonable control; or
  4. The Services are interrupted or delayed due to hacking, authority, website upgrade, Banks, and other reasons.

General Provisions

  1. If any provision of this Agreement is held to be invalid or otherwise unenforceable, then that provision shall be deleted and the remaining provisions shall remain valid and enforceable.
  2. Headings are for convenience purposes only and in no way define, limit, construe or describe the scope or extent of such section.
  3. Any failure by Nupeye to exercise any of our rights under this Agreement shall not constitute a waiver of such right or a waiver with respect to subsequent or similar breach. A waiver shall be effective only if made in writing.
  4. Nupeye shall have the right to assign this Agreement (including all of our rights, titles, benefits, interests, and obligations and duties in this Agreement) to any of our affiliates and to any successor in interest. Nupeye may delegate certain of Nupeye rights and responsibilities under this Agreement to independent contractors or other third parties. You may not assign, in whole or part, this Agreement to any person or entity without our prior written consent which may be withheld at our sole discretion.
  5. If there is any conflict between the English version and another language version of this Agreement, the English version shall prevail.